Tax function effectiveness

Corporate tax functions are experiencing significant operational challenges due to ever expanding regulatory requirements coupled with a tight market for experienced people and the impact of low investment in the tax function over the years. These challenges have resulted in internal control deficiencies, financial restatements, resource shortages and, in some cases, a general loss of confidence in the tax function.

As a result, CFOs and tax VPs are expressing interest in new ways to avoid many of the missteps experienced by other companies or to launch well-defined remediation programs to substantially improve the effectiveness of corporate tax operations.

Disruptive change

  • Acquisitions/spins/mergers — an expanding or newly established tax function
  • Leadership changes in finance or tax
  • Foreign expansion

Sarbanes-Oxley challenges

  • Material weakness/significant deficiency in tax
  • Data quality or data access issues with ERP and subsidiary ledgers
  • Inability to derive legal entity books from the financial reporting systems
  • Inefficient or lengthy closing process
  • Surprises in the tax accounts that surface late in the reporting cycle

Risk management

  • Manual processes with multiple touches of data
  • Resource and competency shortages
  • Excessive overtime leading to high staff turnover
  • Poor integration among tax and the business units
  • Internal auditors seeking tax domain experience

Strategy calling for ongoing performance improvement in tax

  • Lack of or inefficient use of technology
  • Overly dependent on spreadsheets
  • Effective tax rate (ETR) materially higher than peer group
  • Compensation models that are not competitive
  • Poor integration among the overall finance function and tax (silo approach)
  • Frustrations in locating finalized documents and managing version and access controls
PwC's tax function effectiveness (TFE) services are designed to provide flexible, yet thorough, solutions to help improve the operational performance of the tax function that may result in lower risk and higher quality deliverables in tax accounting, compliance, controversy and tax planning. PwC's TFE network — both in the US and globally — consists of experienced tax accountants specializing in technology, process improvement, change management, project management and organization design.

Our TFE team will work with you to help increase the effectiveness (timeliness, cost, quality and control) along seven critical performance enablers — people, organization, processes, technology, strategy, data and controls — which may help you reduce risk while increasing quality in tax accounting, compliance, planning, and tax controversy.

Tax function effectiveness services may include:

  • Tax accounting process design and transformation
  • Designing tax function organization, role descriptions and reporting lines
  • Tax provision technology implementation and configuration
  • Designing technology architecture to support the enterprise wide tax function
  • Vendor selection for third party tax technology solutions
  • ERP configuration to facilitate financial reporting for tax
  • Designing internal controls remediation

As well as:

  • Creating process documentation and operations manuals
  • Post merger/spin tax function integration and design
  • Compensation benchmarking
  • Designing tax program management (PMO)
  • Large scale provision project management
  • Developing technical competency assessments
  • Performing tax function reviews

Contacts
Angus Johnston
Global TFE leader
Tel: +44 (20) 7804 2722
Mark Schutzman
US TFE leader
Tel: +1 (646) 471 5305
Tax function effectiveness: The vision for tomorrow's tax function

© 2008 PricewaterhouseCoopers. All rights reserved. PricewaterhouseCoopers refers to the network of member firms of PricewaterhouseCoopers International Limited, each of which is a separate and independent legal entity.
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