At PricewaterhouseCoopers, we believe there are many ways Governments can improve the efficiency and effectiveness of the way they evaluate, implement and monitor policy to deliver modern customer and citizen centred services. At the same time, Governments must strive to deliver these services more economically, providing the public with greater levels of accountability and transparency and ensuring their activities are sustainable.
We are working with government and other public sector organisations to meet the challenges they face and keep their organisations relevant and effective by providing a comprehensive range of advisory, tax and financial assurance services.
We also offer specific solutions to many of the most challenging issues for government and the public sector including:
- Responding to taxpayer and consumer pressure for greater efficiency, economy and effectiveness in service delivery and improved performance while meeting the demands of an ever-growing population with increasing expectations and demands for broader service;
- Developing and managing the increasing fiscal pressures and the expanding risk profiles of government and public sector organisations while demonstrating fiscally responsible management of public resources;
- Responding to democratic pressure for more timely and relevant information, greater transparency, disclosure and accountability while continuing to provide privacy and security protection of individuals and organisations being served;
- Understanding and implementing new government and public sector accounting and financial management guidelines, policies and practices while continuing to deal with the complex reporting environments found in this sector;
- Managing and making large-scale investments in infrastructure and operations while demonstrating, tracking and reporting publicly on the value-for-money proposition inherent in the projects;
- Gaining maximum value from investments in information technology through planning, sourcing, implementation support and operations; bringing best practices and discipline to IT while simultaneously improving service levels and maintaining reliable continuity of operations;
- Attracting investment for new initiatives, such as business process outsourcing, and PPP projects while demonstrating comparative advantages in the context of the requirements of a level playing field of competition;
- Transforming and reforming troubled organisations and individual operational units that are facing uncertainty and change that has led to underperformance, while meeting the need to maintain continuity of service as alternate recovery plans are put in place; and
- Dealing with the serious capacity constraints at the justice, social development and health clusters and local government arising from a shortage of properly qualified managers, professional and technical personnel.
