Organisations operating in the insurance industry are faced with
working in an environment that is rapidly changing and increasing
in its complexity. New market entrants, changing customer preferences
and market erosion across product lines demand creative approaches
to product development, and a willingness to keep up with the rapid
changes in technology.
The continuing impact of major loses, sourcing and managing capital
effectively, regulatory changes, privatisation, risk management
and the ever-present need to enhance shareholder value are also
having an impact on the global insurance industry. Many insurers
are looking beyond traditional markets and distribution channels
for opportunities.
