Internet Privacy Policy

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Personal information collected by PricewaterhouseCoopers may be transferred to other individual PricewaterhouseCoopers' firms, which are member firms of the worldwide PricewaterhouseCoopers organization (the "Member Firms"), where it is necessary to meet the purpose for which the visitor has submitted the information. By submitting personal information on PricewaterhouseCoopers' Web site, the visitor is providing explicit consent to transborder transmission of data collected on the Web site for the fulfilment of their voluntary requests.

For the purpose of this Privacy Policy, "personal information" means information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization.


Collection of Personal Information
We collect personal information that is specifically and voluntarily provided by visitors to PricewaterhouseCoopers' Web site. PricewaterhouseCoopers receives limited identifiable information, such as name, address, email address, and telephone and fax numbers, from Web site visitors. Typically, identifying information is collected to:

  • Register for certain areas of the site;
  • Inquire for further information;
  • Distribute requested reference materials; or
  • Submit resumes.

Demographic information, including gender and occupation, is not actively sought, but may be submitted when a visitor responds to an online job application. It is PricewaterhouseCoopers' policy to limit the information collected to only the minimum information required to complete a visitor's request. In any instance where non-mandatory information is sought, the Web site visitor will be notified of this at the point of collection.

Although most publications are provided as downloads, visitors may also have the opportunity to purchase PricewaterhouseCoopers' publications either online, by calling toll free numbers, or by faxing order forms to our fulfilment houses. We will collect order information and a customer's credit card information, where applicable, in order to facilitate shipment and payment for the publication.

Visitors are also able to send email through the site. Their messages will contain the user's screen name and email address, as well as any additional information the user may wish to include in the message. Because we use the Web site as a recruiting tool, a visit to the Web site may also result in the user sending a resume to an individual within PricewaterhouseCoopers.

PricewaterhouseCoopers intention is not to seek any sensitive information, such as age or trade union membership. We suggest that you do not provide sensitive information of this nature unless we advise you that the information is legally required for recruiting purposes. If you do wish to provide sensitive information for any reason, PricewaterhouseCoopers accepts your explicit consent to use that information in the ways described in this privacy policy or as described at the point where you choose to disclose this information.

PricewaterhouseCoopers makes every practical effort to avoid excessive or irrelevant collection of data. If a visitor believes the site has collected excessive information, we encourage the visitor to contact us to raise any concerns.

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Use of Personal Information
A user may choose to provide personal information for the following purposes:

  • Order publications
  • Submit resumes or work history information
  • Participate in "join our mailing list" initiatives
  • Participate in bulletin boards, discussion or message forums
  • Contact us for further information
  • Enter Quick Surveys, Quiz's or Benchmarking Surveys
  • Register for events and conferences
  • Register for premium online services

If you would like to find out more about the different categories of information collected, please review the section titled "Collection of Personal Information".

Personal information provided through the site is used only for the intended purpose stated at the time that the information is collected.

Except for the mailing list initiative described above, where visitors explicitly choose to receive specific PricewaterhouseCoopers' marketing or other materials, PricewaterhouseCoopers will not use personal information collected from our Web site to facilitate unsolicited marketing activities.

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Cookies and Log Files
Cookies may be used on some pages of our site. "Cookies" are small text files placed on your hard drive that assist us in providing a more customized Web site experience. For example, a cookie can be used to store registration information in an area of the site so that a user does not need to re-enter it on subsequent visits to that area. It is PricewaterhouseCoopers' policy to use cookies to make navigation of our Web sites easier for visitors and to facilitate efficient registration procedures.

If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, a visitor may refuse a cookie and still fully navigate our Web sites.

In order to properly manage our Web site, we may anonymously log information on our operational systems, and identify categories of visitors by items such as domains and browser types. These statistics are reported in the aggregate to our webmasters.

To gather visitor statistics and manage cookies, we use electronic images called a "single-pixel GIF" or "Web beacon." Web beacons allow our third-party tracking tool, WebTrends, to gather simple information such as the IP address of your computer, the time the material was viewed and the type of Internet browser used to access the page. This information is tracked on WebTrends' servers and reported in aggregate to our webmasters.

If you are concerned about the use of Web beacons you can turn off your browsers' cookies. This action will prevent Web beacons from tracking your specific activity, but the Web beacon may still record an anonymous visit from your IP address.

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Third Parties
Personal information is not shared with the Member Firms for secondary or unrelated purposes, unless otherwise disclosed at the point of collection. If there is an instance where such information may be shared, the visitor will be asked for permission beforehand.

It is PricewaterhouseCoopers' policy only to disclose information to third parties under the following circumstances:

  • We reserve the right to disclose personal information to a third party if a law, regulation, regulatory body, search warrant, subpoena or court order legally requires or authorizes us to do so;
  • We also reserve the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal or financing of all or any portion of PricewaterhouseCoopers or of any of the business or assets or shares of PricewaterhouseCoopers or a division thereof in order for that third party to continue to provide the same professional services; or
  • When explicitly requested by a visitor.

PricewaterhouseCoopers' policy is to disclose information to third parties upon visitors submitting their requests (e.g. when ordering a publication, we display the party fulfilling the order).

Some PricewaterhouseCoopers' publications are listed under Amazon.com in order to make it easier for visitors to purchase books online. Visitors may search the PricewaterhouseCoopers' list of publications and then click a link to connect to the Amazon.com site in order to make a purchase. The only information passed to the Amazon.com site is the publication that has been selected. A visitor will then be required to register at the Amazon.com site in order to purchase the publication. We recommend that you visit Amazon's privacy policy to learn more about their practices.

PricewaterhouseCoopers' Web sites do not collect or compile personal information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.

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Third Party Links
There are several places throughout PricewaterhouseCoopers Web site that may link to other Web sites that do not operate under this Privacy Policy. When you link to other Web sites, PricewaterhouseCoopers' privacy practices no longer apply. We encourage visitors to review each site's privacy policy before disclosing any personal information.

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Retention of Personal Information
Some of the information we receive is not retained. For example, we usually do not keep mailing addresses for white papers. Contact information about visitors (such as information generated though registration for access to areas on the site) will be kept as long as the information is required to completely service the contact request or until a user requests that we delete that information. Mailing list information, discussion posts and email are kept for only the period of time considered reasonable to facilitate the visitor's requests. Resumes are disposed of when they are either no longer under consideration, or are considered dated by our Human Resources departments.

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Choices
As a policy, visitors are not required to register to gain access to areas of the PricewaterhouseCoopers Web sites. In certain cases in the future, as your PricewaterhouseCoopers Web site experience expands, we may require visitors to register in order to obtain a user-id and password for authentication and secure access to a transaction or certain business confidential or proprietary information services on premium Web sites.

Personal information provided to PricewaterhouseCoopers through its Web site is provided voluntarily by visitors. Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide instructions, on the appropriate Web site area or in communications to our visitors; or a visitor may contact the webmaster of the appropriate site e.g. webmaster@pwc.com.

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Access
Each visitor has the right of access to personal information he/she has submitted through the Web site to PricewaterhouseCoopers.

User updates of information should be handled by going back through the registration process. Inquiries about the accuracy of identifying information previously submitted to PricewaterhouseCoopers through its Web site, or requests to have outdated information removed, should be directed to:

PricewaterhouseCoopers is committed to providing reasonable and practical access to visitors to allow them the opportunity to identify and correct any inaccuracies. When requested, PricewaterhouseCoopers will delete personal information from current operational systems subject to legal requirements.

When personal information is retained, PricewaterhouseCoopers assumes responsibility for keeping an accurate record of the information once a visitor has submitted and verified the data. PricewaterhouseCoopers does not assume responsibility for verifying the ongoing accuracy of the content of personal information. When practically possible, if PricewaterhouseCoopers is informed that any personal data collected through a Web site is no longer accurate, PricewaterhouseCoopers will make appropriate corrections based on the updated information provided by the authenticated visitor.

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Security
PricewaterhouseCoopers has implemented generally accepted standards of technology and operational security in order to protect personal information from loss, misuse, alteration or destruction. All PricewaterhouseCoopers employees follow a firm wide security policy. Only authorized PricewaterhouseCoopers personnel are provided access to personal information and these employees have agreed to ensure confidentiality of this information. PricewaterhouseCoopers' policy is to use secure socket layer technology for the protection of credit card information submitted through web forms. This policy is also required for any fulfilment agents of PricewaterhouseCoopers.

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Children
PricewaterhouseCoopers understands the importance of protecting children's privacy especially in an online environment. The PricewaterhouseCoopers' sites covered by this privacy statement are not intentionally designed for or directed at children 13 years of age or younger. It is PricewaterhouseCoopers' policy never to knowingly collect or maintain information about anyone under the age of 13.

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Modifications
PricewaterhouseCoopers reserves the right to modify or amend this Privacy Policy at any time. The last edited date will be displayed at the beginning of this Policy. To keep visitors informed, PricewaterhouseCoopers will notify users of changes to our Privacy Policy by prominently identifying the alteration for a period of not less than two weeks on our home page at www.pwcglobal.com/ca and www.pwc.com/ca.

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Sites Covered
This privacy statement applies to PricewaterhouseCoopers' Canada Web sites located within the www.pwcglobal.com/ca and www.pwc.com/ca. Other PricewaterhouseCoopers' Web sites linked to pwcglobal.com and pwc.com are not covered under this policy. These sites have their own privacy statements.

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Contact Us
We welcome your inquiries or comments about our privacy statement and any queries or concerns that you may have about the PricewaterhouseCoopers' Canada Web site. You may direct these to:



© 2008-2009 PricewaterhouseCoopers LLP. All rights reserved. "PricewaterhouseCoopers" refers to PricewaterhouseCoopers LLP, an Ontario limited liability partnership, or, as the context requires, the PricewaterhouseCoopers global network or other member firms of the network, each of which is a separate and independent legal entity. *connectedthinking is a trademark of PricewaterhouseCoopers LLP (US).
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