As so many businesses have realized, even successful change initiatives can have limited impact when they deal with problems or opportunities in an isolated, reactive way. Companies across industries have developed inflexible business processes that may be efficient but do not handle change well, leaving their businesses vulnerable to market shifts and unable to take advantage of new opportunities quickly and effectively. It doesn’t have to be that way. With a fresh approach, businesses can build an organizational foundation that supports future change, allows faster, proactive shifts in course, and enables them — and their people — to take advantage of new opportunities on a continuous, ongoing basis.
We call this approach, "making change stick," because that is what defines ultimate success — benefits of change that are fully realized and sustained
