At PricewaterhouseCoopers we design, develop and deliver training and learning solutions through facilitator-led training, learnerships and coaching. We have a reputation in the public and private sectors for high-quality, innovative and customised training offerings across a broad topical spectrum including:
- Human Resources e.g. Managing Performance, Interviewing Skills
- Financial e.g. Basic Accounting Skills, Finance for Non-Financial Managers
- Labour Relations e.g. Presiding Officer Skills, Dealing with Grievances
- Supervisory and Management Development e.g. Assertiveness, Effective Communications, Managing Diversity, Customer Service Skills, Time Management
- Mentoring and Coaching e.g. Mentoring Skills, Improving Performance through Coaching
We understand that performance is influenced by a combination of factors, and we seek to influence them as broadly as possible.
Potential issues
- Introduction of new systems or processes
- Operational change
- Technological change
- Policy change requiring new ways of working, new targets, new outputs
- A need for effective financial management
- Improving efficiency and productivity
PwC services
- Targeted, interactive and relevant training
- Measurement and evaluation of learning
- Combining training and subject matter expertise across systems and processes, to focus on improving operational performance
- Learnerships
Our approach to training and capacity building
Our methodology is distinguished by our principles of:
- Outcomes-based adult learning (in accordance with SAQA and NQF requirements);
- Action, experiential learning through the utilisation of role-plays, case studies, scenarios, individual exercises, video learning and group work;
- Application of learning to the workplace to ensure real skills enhancement and return on the training investment;
- Impact of training measured by evidence of increased competencies in the workplace;
- Specialist, skilled facilitators who have experience across industries and service lines; and
- Customised courseware – we tailor each intervention to meet your specific requirements and imperatives and to suit your operating environment.
Enhancers of our service delivery
In presenting programmes of this nature, a combination of instructional and training methodologies will be used to present trainees with a value-added learning experience. A combination of the following innovative methodologies can be utilised:
- Contact sessions providing a sound theoretical foundation
- Creation of an enjoyable adult learning environment
- Workplace learning aimed at enhancing skills and competencies
- Vocational orientation focusing on skills and competency enhancement
- Utilisation of workplace mentors and assessors
- Competency profiles
- Portfolios of Evidence and workplace-based improvement projects
- Block release periods
- Acknowledgement of trainees’ existing knowledge
- Self-study and sufficient material which will provide the capacity for reference purposes in the future
